Functional but cumbersome
Updated November 17, 2020
Functional but cumbersome

Score 5 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with Concur Travel and Expense
My office uses this platform to arrange travel (flights, hotel reservations, train, etc.). We also use it to track expenses through both corporate cards and personal cards (for purposes of reimbursement) and submit expense reports for all expenses at work, including conference registrations, catering for client meetings, professional licenses, long-distance and local travel expenses, etc.
- Easily track receipts.
- Simple steps to submit report.
- Automated emails.
- Confusing messages about residual expenses.
- Confusing notation in certain drop-down menus.
- Too many alarming warning messages.
- Fast reimbursement.
- Easier to track expenses for reports.
- Takes more time to figure out delays/feed.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I haven't used any other such platforms, so I can't review them.
I am not aware of any such integrated software.
No innovative aspects
It helps us keep track of expenses and submit them in a timely manner, ensuring we are reimbursed and our bills are paid off.
SAP Concur Attributes
Do you think SAP Concur delivers good value for the price?
Not sure
Are you happy with SAP Concur's feature set?
No
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Concur again?
No
- Upload/track receipts
- seeing old reports/expenses
- choosing right code
Using Concur Travel and Expense
Pros | Cons |
---|---|
Familiar | Do not like to use Unnecessarily complex Requires technical support Not well integrated Slow to learn Cumbersome Feel nervous using |
Concur Travel and Expense Support
Pros | Cons |
---|---|
None | Poor followup Problems left unsolved Not kept informed |
Yes - To support employees