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Stop Searching, Choose Conductor
October 06, 2015

Stop Searching, Choose Conductor

James Dillon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conductor Searchlight

We chose Conductor to help us identify opportunities to improve performance in organic search and drive additional traffic to our website, and I have been very happy with the success that we have with the product.

We relied on Conductor during a recent website redevelopment, where most of our URLs were changing. Through a customized Workspace we had a clear view of ranking and traffic shifts as we migrated to the new site and were able to easily identify content that was performing well and pages that needed additional optimization.

One of the biggest benefits that I have seen with Conductor is the support that I receive from Conductor. I have a dedicated team of professionals that work with me on an ongoing basis and help me maximize the effectiveness of the information provided and glean actionable data that will leverage our visibility in organic search.

  • Conductor provides excellent product support with regular ongoing meetings to help maximize the benefits from Conductor.
  • Conductor provides both standard rankings as well as their "true rank," which is basically where you really are on the SERP, not just where you are on the 10 blue links, but where you are with the maps feature or news or other kinds of universal features.
  • I love their competitive market share report, where you can get a clear picture of who owns the marketplace for key terms.
  • Just a couple of minor functionality issues, like having tables that remember your number of rows visible and ranking type.
  • We've been able to leverage the data from Conductor to identify content issues and other optimization opportunities that have resulted in more traffic to our website.
I have a dedicated team that regularly meets with me to ensure that I am getting the most out of Conductor.
I evaluated BrightEdge, and while their products do offer many of the same features, I found Conductor to outperform BrightEdge in customer service and engagement. I've had a dedicated team at Conductor and we have biweekly meetings where they answer questions, address product updates and overall just ensure that we are getting the most out of Conductor.
It's especially helpful during site redesigns as you can identify ranking (and traffic) shifts.

Conductor Feature Ratings

SEO
9.7
Keyword analysis
10
Backlink management
Not Rated
SERP ranking tracking
10
Page grader
9
Competitive analysis
10
Site audit / diagnostics
10
Site recommendations
10
Task management
9
SEO Channels
10.0
Local SEO
10
Social SEO
Not Rated
Mobile SEO
Not Rated
Global SEO
Not Rated
SEO Platform & Account Management
10.0
Multi-domain support
10
Integration with web analytics tools
10

Using Conductor Searchlight

2 - Digital Media Specialists.
  • Site redesign
  • Competitive analysis
  • Benchmarking

Evaluating Conductor Searchlight and Competitors

  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
  • Third-party Reviews

Conductor Searchlight Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not Available