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Formerly know as "Sonar6" then "CSB" now "Cornerstone Growth Edition"
February 13, 2015

Formerly know as "Sonar6" then "CSB" now "Cornerstone Growth Edition"

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Growth Edition 1.0

Modules Used

  • CSB Performance

Overall Satisfaction with PiiQ by Cornerstone

I wish I could give it a 10, but the inability to use on an iPad and the inadvertent loss of data when not using a super-strong internet connection has been an issue.
Customer support responses are always helpful, but often come 24 hours later. Sometimes issues are easily fixed (even though they can only be fixed by customer support.) I'm not sure if it is a time zone issue, or why the long lag.
We use the system for all of our office employees across the whole organization.It has helped us become more paperless by eliminating paper reviews. It also helped us to enable 360 performance reviews throughout the company.
  • Paperless performance reviews
  • 360 reviews
  • Easy end-user interface
  • Unable to use the performance system on iPad
  • Unable to work offline so data can be lost rather easily when not using a strong internet connection (airplane, wireless, etc)
The setup process is very customizable - there are so many features that can be turned on or off based on your company's culture and structure. Depending on how our current system is, it can either be recreated or start new with system defaults.

Using PiiQ by Cornerstone

400 - All of our office employees including management use the system.
2 - Our HR department (Manager and Assistant) manages all users. The HR Manager and HR VP work with department leaders to customize positions within the system to uniquely rate employees based on job functions.

Evaluating PiiQ by Cornerstone and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Third-party Reviews
We were looking for something new and different that would completely redefine the performance review process and experience for our employees and supervisors. Our previous process was an onerous paper process and this online system was the complete opposite.

PiiQ by Cornerstone Implementation

  • Vendor implemented
Yes - There was a lot of valuable time spent in customization of the product before implementation. Good user training material was provided as well.
Change management was minimal

PiiQ by Cornerstone Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Difficult to get immediate help
Slow Initial Response

Using PiiQ by Cornerstone

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • It is easy to rate employees using the "sliders".
  • Nice reports available to compare employees within department teams and throughout the company.