CrashPlan - Good for your business
July 15, 2016

CrashPlan - Good for your business

Courtland Sorenson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with CrashPlan

For decades my company has used onsite usb backups for small businesses. With any onsite backup, you want the security and protection of an external drive that is shielded. The problem is most of them fail within a month of warranty, and usually quite unexpectedly.

Code42 and Crashplan:

- A solution that does not care about size.
- It takes our onsite backups to cloud, and gives us piece of mind for our Managed Service clients.
- It is the best hybrid solution I have seen, to date. No huge metadata files that cause issues.
- Customer support that works

Biggest things that need work:

- Backing up open databases and exchange. Would be nice if the tool was built in.
- Agents that quit unexpectedly. This happens randomly. Usually a fresh install will fix.
  • Unlimited backup
  • Restoring small files to phone when necessary
  • Gives small companies a tool to protect everything, at reasonable cost
  • User Interface needs help
  • Agent sometimes stops
  • Needs to backup exchange better
  • Needs to backup SQL better
  • Great return on investment
  • Has added revenue to our business
  • Easy to explain to management
Crashplan beats most backup software, at an outstanding price.
A large enterprise network needs to make sure it can backup open databases.