Events made easy
June 28, 2018
Events made easy
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cvent Event Management
We utilize Cvent Event Management to build informational websites and collect registration information for our client's meetings. We also have a travel integration with the travel booking system. It allows us to communicate necessary information to attendees; gather their information that is needed to put on a successful meeting, and house all of the hotel and travel information in one place.
- Listen to its customers - they're always doing surveys, customer feedback/reward programs, and scheduling regular meetings with me to talk about our account's strategic direction.
- Creative solutions, we use several of their products and they tie in very well together. If we have a need that isn't one of their products specialties, they're good at coming up with workarounds to make it work.
- The tool is very user-friendly and easy to navigate.
- Cvent -> Concur -> Sabre integration isn't the best. It occasionally will import the wrong travel segments (connecting flights rather than the flights in or out of the meeting), and can't transmit reporting fields to the other tools.
- Consistency across the platform. i.e. some areas are easy drag and drop, others are not.
- Its reporting capabilities are great and excellent for providing the data needed to make smart business decisions surrounding meetings.
- Automating the event process can save a lot of time and manpower in producing an event.
The other products that I have used for event management have since been purchased by Cvent.