DameWare is useful software.
July 14, 2015

DameWare is useful software.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Remote support; Mini remote control

Overall Satisfaction with DameWare Remote Support

DameWare Remote Support is used by the group I am a part of to allow us to support multiple machines quickly. We can add update software quickly across the network to multiple machines. Not sure how many other members of organization use it, but we recommend it to people we interface with at individual plants.
  • Allows you to support other computers without kicking other user off. Allows them to observe and learn.
  • Allows one person to upgrade multiple machines quickly.
  • Gives a good view of whole network, and allows you to move between machines quickly.
  • I would like to see a better how to manual. Takes a little while to become familiar with it.
  • It allows us to do our job better, so that is a positive return.
  • vSphere,VMware Workstation
Different strengths. Workstation allows me to have multiple operating systems on my PC. I also use it some to talk to servers. VSphere is also a good interface to servers, especially ESX machines. I use DameWare mainly when talking to multiple PCs. I don't feel it has quite as good an interface when talking to a server running VMs.
For it's application, it does a good job.

SolarWinds Dameware Remote Support (DRS) Feature Ratings

Screen sharing
File transfer
Instant message
Secure remote access with Smart Card authentication
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Remote Active Directory® management
Centralized management dashboard
Multi-platform remote control