Overall Satisfaction with dapulse
Dapulse was used across the whole organisation to manage tasks for different departments. It was an easy to learn system that everyone could get started on immediately.
- It is gimmicky with animations, colors and drag and drop functionality, so people who like that kind of thing will prefer it over a more purpose focused tool.
- It's easy to learn and self explanatory.
- The company is gradually innovating.
- The interface is clunky, slow, buggy, and sometimes side bars pop up and you can't see your content.
- Support regularly asks for feedback, but doesn't respond to you when you provide it.
- Bugs with HTML occur where things won't drag, things won't show, and sometimes you can't scroll down the page while dragging.
- It allowed us to organise tasks better than Excel.
- It created a lot of frustration with bugs and lack of clear purpose when organising lots of tasks in different categories.
- It caused arguments over who should be shifting what things into what areas.
Selecting dapulse was a mistake. It was simply due to its simplicity and self-explanatory processes but ended up not providing the complexity we needed and had bugs and bad support who wouldn't respond to concerns and would spend time fixing other things that aren't necessary while there are bugs holding us down.