Deloitte commitment to customers
January 11, 2022

Deloitte commitment to customers

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deloitte Compliance Consulting

Our customer had multiple legacy applications as well as in the midst of evaluating possible solutions from large vendors. Deloitte assisted them with their financial business transformation.
  • Recruitment of global resources.
  • Focuses on all industries which is great.
  • Employees are well trained on specific solutions.
  • Large customer base.
  • Understanding and listening to customer needs.
  • Willingness to work alongside other vendors in large details.
  • Software vendor relationship management.
  • Investing in proven business processes.
  • Transparency.
  • Reliability.
  • Good communication.
  • Teamwork.
  • Knowledge on products and industry.
  • Understanding sales process.
  • Reduction in cost - the adoption of business processes already used in the industry.
  • The learning curve was relatively easy.
  • Overall responsibility and commitment from Deloitte in any given project.
Deloitte presented themselves as knowledgeable and really understood our customers' business. They were open to the direction the customer was willing to go with adequate risk analysis. Deloitte showed that they can handle difficult employees and customers who are not open to change and convince them the new process brings value and benefit to the table.

Do you think Deloitte Compliance Consulting delivers good value for the price?

Yes

Are you happy with Deloitte Compliance Consulting's feature set?

Yes

Did Deloitte Compliance Consulting live up to sales and marketing promises?

Yes

Did implementation of Deloitte Compliance Consulting go as expected?

Yes

Would you buy Deloitte Compliance Consulting again?

Yes

Customer engagements where the solution is 1 or 2 modules. Deloitte works well in small projects. In large projects, Deloitte does not cope well with working with other implementation partners. It would best great if they would invest in getting to know the key players (influential and non). Deloitte works across multiple industries which is a bonus.

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