Phenomenal features and support for today's organization
August 25, 2021
Phenomenal features and support for today's organization
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
Dialpad Talk [is] easy to use and [allows] our organization flexibility when needed, no waiting for an IT ticket to make an update needed in seconds.
- Transcribe calls
- Provider Training feedback
- Work on a variety of platforms
- [Support] is phenomenal
- Missing no text flagging
- Hard to have temporary closure routing schemas when needed
- Texting
- Real time assist cards
- Conversation tracking and transcription
- Made it easy to provide top notch customer service
Extremely better user interface and flexibility[.]
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes