Item: Discord
Rating: 9
Author: Alex Pegg

Use Cases and Deployment Scope

Discord is a great way to connect with others. As a freelance artist, I am able to find and connect with creative communities for networking and strategic purposes. Especially in this time of global pandemic, it makes communication and idea sharing easy. I use it both for business and personal uses.

Pros and Cons

Organizes groups of people
Promoting ideas and strategies
Growing a brand

Could use more customizable features such as alerts
Search function is not the best

Return on Investment

It's a free service as a user so it's a great return on investment!

Support Rating

I haven't had to use support yet, but I do know from speaking with other users that the support is very responsive and plugged into the user base to improve the software and interface and features.

Key Insights

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

Yes

Did implementation of Discord go as expected?

Yes

Would you buy Discord again?

Yes

Other Software Used

Zoom, Box, Payroll by Wave

Likelihood to Recommend

Discord is great for promoting a brand's awareness and engaging new users. Recently, I helped on a campaign for Energi cryptocurrency, and Discord provided an awesome environment for bringing in new users and promoting the brand. We were able to share creative memes, 'birthday cards', and the company could even share the coin among active users. It was a unique application of Discord that I was very impressed with.

Discord - Perfect for connection, promotion, and even just for fun!

Overall Satisfaction with Discord