Item: Druva Data Resiliency Cloud
Rating: 10
Author: Alex Sweers

Use Cases and Deployment Scope

We use Druva for backup up Office 365 items such as email, OneDrive, etc. for all of our users. The problems Druva addresses are both accidental and intentional deletion of data from our users or departed staff. The scope of our use case is organization-wide, so all users are protected from data loss in their Office 365 account.

Pros and Cons

Ensuring user's data is backed up with snapshots
Prompt and clear assistance from Druva support
Ease of access into the web portal
Providing a view into a snapshot without having to restore it first

The UI could be a little more clear.
The SSO setup was a little confusing.
The ticket creation procedure could be a little simpler.

Return on Investment

Ease of mind knowing our user's Office 365 data is backed up
Additional protection against accidental deletion of mailbox items
A means for remedial action after a malicious incident that deletes or encrypts user's data

Druva inSync Support for SaaS Apps and Endpoints

We utilize Druva for backing up our Office 365 environment. We have used it for restoring individual mailbox folders, in addition to deleted contacts. We have restored entire mailboxes as well. Druva doesn't seem to have any issues even with larger restore jobs and completes them reliably and in a reasonable timeframe.

Scalability

Our organization continues to grow, and Druva has grown seamlessly with it. Scalability being an issue isn't even something we considered or consider with Druva because they have clients much larger than our organization so we are confident they can handle any growth, including large mergers with other companies, which we have gone through.

Alternatives Considered

Barracuda Backup

We use Barracuda as a supplement to Druva. Barracuda handles individual email item recovery and review well. We also use Barracuda for email security. Druva is our first choice in recovery of entire mailboxes or restoring a mailbox folder from a time stamp. We would be open to see what Druva has to offer that we use Barracuda exclusively for.

Key Insights

Do you think Druva Data Resiliency Cloud delivers good value for the price?

Yes

Are you happy with Druva Data Resiliency Cloud's feature set?

Yes

Did Druva Data Resiliency Cloud live up to sales and marketing promises?

Yes

Did implementation of Druva Data Resiliency Cloud go as expected?

Yes

Would you buy Druva Data Resiliency Cloud again?

Yes

Other Software Used

Keeper, Microsoft 365, Barracuda Backup

Likelihood to Recommend

We had a situation where a departed user deleted data from their mailbox. We needed several items restored, and utilized Druva to both view, and restore items that were deleted. We engaged support for assistance and their help was prompt and clear. In addition, Druva's online help articles are clearly written and easily accessed to guide our technicians through tasks on their service.

Excellent backup and restore services

Modules Used

Overall Satisfaction with Druva Data Resiliency Cloud