Duo Security
Updated July 28, 2023
Duo Security
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Secure Access by Duo
Duo has helped solved our issues with compromised accounts. This implementation has been key in improving security measures here. My only issue is that we did not do it sooner. I would recommend this to anyone who needs to protect user accounts on additional levels and would look to use it again.
- Simple to use
- Easy to configure
- Easy for users
- Price
- Deployment assistance
- Better use of staff time
- Limited spam attacks
We have not a single access breach from the users who have been added to this system, it has been a piece of relief. I strongly feel that tools like these are extremely underutilized and have many more benefits than are often realized. End users tend to be the largest risk with security, Duo protects them from themselves.
Support has not been needed with Duo.
I knew Duo was the right fit. We did not evaluate other options.
Do you think Cisco Duo delivers good value for the price?
Yes
Are you happy with Cisco Duo's feature set?
Yes
Did Cisco Duo live up to sales and marketing promises?
Yes
Did implementation of Cisco Duo go as expected?
Yes
Would you buy Cisco Duo again?
Yes
Cisco Hybrid Work
- Webex Calling
- Cisco Webex Room Series
- Cisco Webex Desk Pro
- Working from anywhere (e.g., coffee shop, airport)
- Working from an office or other company space
- Working from home
Security is the most critical. Having an MFA solution in place is imperative and should not be considered without it. Everything needs to be driven by security. I have had great experiences with DUO. It is easy to use, user friendly, and extremely powerful. Cisco acquiring DUO was huge for its portfolio.
Cisco Secure Access by Duo Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Since this was a critical system for security we absolutely got premium support. Had we had downtime related to this it would have caused significant problems so lower support was not worth the risk. This was really an easy decision and had it been more expensive I think we would have pulled the trigger anyways.