2 Year Emburse Chrome River User
February 24, 2021
2 Year Emburse Chrome River User

Overall Satisfaction with Emburse Chrome River
We use Chrome River for expense reimbursements and credit card reconciliation. It is used by the whole firm, mostly by assistants who proxy in for their attorneys. The problems this addresses is each individual is able to enter and submit their own expenses which eliminates the need for check requests and manual entries by accounting.
- Reporting
- Tracking expenses
- Expense Mapping - it could be more streamlined.
- Configuration is confusing
- Time saver - expense reports take 3 hours a week where they used to take entire days or more.
- Money Saver- Using direct pay saves money on checks and avoids stale checks
Customizing Chrome River Expense to our specific needs was fairly easy. We have policies set in place and all we had to do was note those and they were implemented. And now we are able to implement any changes on our own with the new customization settings in Chrome River.
Our accounting software feeds information into Chrome River, which avoids the need for manual updates in Chrome. That is extremely helpful and time saving.