MyChart encourages patients to be an advocate for their healthcare needs.
May 01, 2024
MyChart encourages patients to be an advocate for their healthcare needs.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epic MyChart
Epic MyChart is utilized by our patients to access their health records. The system allows them to message our physicians, review their results, request refills and more.
- Easy access to records
- Messaging
- Viewing appointment history, requesting appts etc.
- There are rarely any technical issues, but having the option to hit a button within the chart and call would be nice.
- A huge time saver for staff and physicians to be able to answer questions via this platform vs. phoning in every patient scenario
- Minimizes the need for a formal medical records department
- I find that patients don't always know how to use it and I have never heard of help sessions or a specific number for sign up help etc.
Do you think Epic MyChart delivers good value for the price?
Yes
Are you happy with Epic MyChart's feature set?
Yes
Did Epic MyChart live up to sales and marketing promises?
Yes
Did implementation of Epic MyChart go as expected?
Yes
Would you buy Epic MyChart again?
Yes