Item: Epicor iScala
Rating: 9
Author: Magnus Rosenberg

Use Cases and Deployment Scope

We use iScala across all departments from order handling to shipping. The ability to create articles with bill of materials is especially useful because we have a lot of products with a great deal of small parts to keep track of. iScala helps us to make sure we have enough parts in stock to meet customer demand.

Pros and Cons

It's a fast system to operate.
The database is easy to maintain.
It's easy to customize views.

The stock control could use a history view.
The integration to other systems can be improved
The ability to work on iPad would be nice

Return on Investment

Epicor iScala makes sure everybody knows what to do and when.
iScala has greatly helped us to forecast future needs at the warehouse.

Alternatives Considered

SAP ERP

I have experience with multiple ERP software and I must say that iScala is the fastest system to work in so far. It doesn't have the same fancy shell like some others but at the end of the day the most important thing is the functionality and here is iScala outstanding.

Other Software Used

WatchGuard XTM - Discontinued Product, Microsoft 365 Business

Likelihood to Recommend

Good for
Making quick and accurate proposals to customers. The system make sure the right discount level is applied and the proposal is easily converted to an order by the handler.

Less good at
Distributing on-the-fly information to sales reps outside the office. Maybe it can be solved by an addon but it's nothing we use today.

iScala 3.2, looking good

Overall Satisfaction with Epicor iScala