Experro: The Ultimate eCommerce Search Solution
January 01, 2024

Experro: The Ultimate eCommerce Search Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Experro

If there’s one thing that transformed our eCommerce game, it’s Experro. As a Consumer Electronics brand juggling a multitude of SKUs, it was a continuous challenge for us to provide a good search experience to our customers. That is until we made the switch to Experro.

What a game-changer it’s been. Our storefront became lightning fast, ensuring our customers enjoyed an unparalleled browsing experience. But the real star? The AI-powered search capability.

Experro’s understanding of human language is mind-blowing. It doesn’t just fetch the obvious; it deciphers intent. No matter how complex the search query—whether it’s “242 Ltr double door refrigerator” or “Full HD gaming monitor”—Experro nailed it, presenting spot-on results that left our customers delighted.

What’s even better? It’s customizable to our brand and specific customer needs. We were able to tweak it and enrich it with our own jargon, synonyms, and more.

Experro didn’t just enhance our eCommerce search; it elevated it to personalized, revenue-generating experiences for every single customer. It’s like having the ultimate secret weapon in our digital arsenal, ensuring our customers find what they desire swiftly and seamlessly.
  • Their AI-powered search capability is truly amazing
  • It’s customizable to our brand and specific customer needs.
  • Helps in managing the search experience for multiple SKUs
  • I have no complaints as of yet
  • Experro didn’t just enhance our eCommerce search; it elevated it to personalized, revenue-generating experiences for every single customer

Do you think Experro delivers good value for the price?

Yes

Are you happy with Experro's feature set?

Yes

Did Experro live up to sales and marketing promises?

Yes

Did implementation of Experro go as expected?

Yes

Would you buy Experro again?

Yes

Experro is the best solution for any company which is juggling with a multitude of SKUs and is struggling to provide a good search experience to their customers.

Experro Feature Ratings

Campaign management
10
Cloud enablement
10
Content aggregation
10
Content classification
10
Multi-channel content personalization
10
Customer data analytics
10
DXP Third-Party Integrations
10
Multi-website management
10
Digital asset management
10
Editorial workflows and task management
10
WYSIWYG editor
10
Code quality / cleanliness
10
Admin section
10
Page templates
10
Library of website themes
10
Mobile optimization / responsive design
10
Publishing workflow
10
Form generator
10
Content taxonomy
10
SEO support
10
Bulk management
10
Availability / breadth of extensions
10
Community / comment management
10
Multi-channel customer feedback collection
10
Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Website A/B testing
10
Conversion tracking
10
Test reporting
10
Funnel Analysis
10
User Segmentation
10
API
10
Internationalization / multi-language
10
Role-based user permissions
10