Facebook for Business and nonprofits
January 07, 2019

Facebook for Business and nonprofits

Steven Senft | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Facebook for Business

Facebook was first only used for us to put up events and share some basic information. We have now opened it up to all of our staff members so we have organic content being posted constantly by either our staff or our community members, people can ask us questions, we share photos of different events and it allows us to even fundraise online through their portal.
  • Brand awareness. Everyone knows Facebook and to be visible there its great!
  • Ease of use. Everyone with a Facebook account can use it.
  • Access to apps. More and more opportunities to connect and expand your reach through the platform.
  • Connectivity to CRM's. Facebook uses its own platform but doesn't sync with any outside CRM.
  • Blocking my own processor. I wish I could use my own payment/processor portal for donations or payments.
  • Getting started. The setup and approval process is tedious and took too long.
  • People can identify with our organization all the time.
  • Access to our content and information is crucial and now it's everywhere.
  • We can answer questions quickly and people know it's us.
Facebook has allowed us to have an open way to communicate with our community and people that want to learn more from us. We needed a platform to share information and communicate upcoming events and content and now we have a super easy way to do it.
We are a small nonprofit so having our staff members create content is actually something very achievable and organic. We have a staff of only 4 so everyone can divide up the week and fill up the wall with comments, articles, pictures etc. If we were a big organization or corporation, access to the admin side of the page would create a lot of clutter and make it very messy for everyone visiting the page.