Overall Satisfaction with Fonality
We use Fonality for all outward facing employees, sales, project management, reception and customer service representatives, located in two separate offices plus a home office. It's great to have the function of a PBX, and more, but without the infrastructure that a PBX requires. Fonality has given our company and its employees the freedom to work everywhere.
- Voicemail
- Call Transfer
- Hold music
- PBX type functionality
- Pricing could be lower
- Call forwarding to mobile
- iPhone application
- Reduced phone bill costs overall.
- No long distance charges.
- Constant contact with our clients, even after hours.
- AT&T
We switched from using AT&T to Fonality and it has been a tremendous benefit to our company. By having the ability to deploy voicemail boxes, extensions, hold music and a directory, without installing an expensive PBX system, we have increased the professionalism of our company. Our customers enjoy how easy it is to get a hold of everyone in the company and that has increased our business revenue and profits.