Very flexible solution
January 11, 2023
Very flexible solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Glassbox
I have been using Glassbox for the past six months, and I am extremely impressed with its flexibility and custom reporting capabilities. One of the standout features for me has been the recorded sessions feature, which allows me to easily replay and analyze customer interactions. This has been incredibly valuable in identifying areas for improvement in my website's user experience. I also appreciate the ability to create custom reports tailored to my specific needs. The user-friendly interface makes it easy to drill down into the data and extract insights. Overall, Glassbox has proven to be an invaluable tool for improving my business, and I would highly recommend it to anyone looking to gain a deeper understanding of their customer's online behavior.
Pros
- Session Replay
- Interaction Maps
- Revenue
- Customer Journey
- Funnels
Cons
- Usability
- Performance
- Retention
- Data richness
- funnels
- AI driven insights
- Identify errors
- Production support
- Customer experience
Do you think Glassbox delivers good value for the price?
Yes
Are you happy with Glassbox's feature set?
Yes
Did Glassbox live up to sales and marketing promises?
Yes
Did implementation of Glassbox go as expected?
Yes
Would you buy Glassbox again?
Yes
Comments
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