1. Home
  2. Conversation Intelligence Software
  3. Gong Reviews
  4. User Review of Gong
Gong.io is the best tool to have in your enablement tech stack
August 16, 2021

Gong.io is the best tool to have in your enablement tech stack

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io is being used by the sales organization. It helps us to identify resources needed, pain points from our customers, and opportunities to identify skill gaps. Most recently it has helped us measure strategic initiatives effectiveness in the sales cycle.
  • Call Recording
  • Skill Analysis
  • Content Recommendations
  • Intuitive user interface
  • Deal Board readability (more words, less symbols)
  • Automatic notifications when comments are added to calls (if an Admin)
  • Deal Boards
  • Scorecards
  • Call Recording
  • Prioritization of needs
  • Data backed resources
  • Influences our deal cycle and process

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Gong.io is well suited if your organization has a long deal cycle with complex integrations and use cases. It may be less appropriate for more transactional sales, but I think there are still some benefits simply based on the ability to hear actual needs and context from customers.