Gong.io review from a sales rep using it everyday
August 17, 2021

Gong.io review from a sales rep using it everyday

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We use Gong.io in a multitude of ways as an organization, but I use it for more individual contributor reasons. I use Gong.io to listen to calls and ensure I am providing the proper follow-ups I promised, as well as maintaining clear communication with my customers and prospects. I also use Gong.io to send high-quality calls to training reps so they have a good arsenal to learn from. Gong.io is also used to identify metrics that lend themselves to a high-quality call, such as the amount of time I am speaking vs. my customer.
  • Transcribes and records calls very accurately
  • Provides metrics that make me a better rep
  • Makes it easy to ensure I am sending everything I promise on calls
  • When searching for specific calls on gong the search function is not always extremely accurate
  • Call recording
  • Transcripts
  • ROI
  • Better follow up

Do you think Gong delivers good value for the price?


Are you happy with Gong's feature set?


Did Gong live up to sales and marketing promises?


Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?


Gong.io is a game-changer for sales reps. It makes life infinitely easier and it is a coach for you to improve. The coaching extends beyond listening to calls - it gives you company metrics that are viewed as excellent so you have a baseline to hit. Gong.io also has a clean interface that's easy to navigate. The email alerts that are synced with my pipeline are always a welcome reminder to check out where I am in the progress of deals for the month and if any are at risk.