Gong.io review from a sales rep using it everyday
August 17, 2021
Gong.io review from a sales rep using it everyday
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
We use Gong.io in a multitude of ways as an organization, but I use it for more individual contributor reasons. I use Gong.io to listen to calls and ensure I am providing the proper follow-ups I promised, as well as maintaining clear communication with my customers and prospects. I also use Gong.io to send high-quality calls to training reps so they have a good arsenal to learn from. Gong.io is also used to identify metrics that lend themselves to a high-quality call, such as the amount of time I am speaking vs. my customer.
- Transcribes and records calls very accurately
- Provides metrics that make me a better rep
- Makes it easy to ensure I am sending everything I promise on calls
- When searching for specific calls on gong the search function is not always extremely accurate
- Call recording
- Transcripts
- ROI
- Better follow up
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes