Item: Google Surveys
Rating: 9
Author: Amanda Carpenter

Use Cases and Deployment Scope

We have used it in the Classified Employee Council when sending out surveys for meetings we have with the classified employees. We have meetings with the President where employees can submit questions anonymously and we usually send them out as Google Surveys. We also use them for other surveys such as asking for feedback after a meeting or special training.

Pros and Cons

The way the data comes out on a spreadsheet is very helpful, easy to see separate answers.
Very intuitive, easy to use, and learn how to use.
Versatile, can be used for many things, and has a variety of types of questions that you can add to your survey.

While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.

Return on Investment

It's been positive as it has helped employees retain anonymity in asking questions to our President.
It's been positive in that it has been an easy solution for us to gain feedback on training.

Alternatives Considered

I've used SurveyMonkey before, but if you do not have an account, you are limited with what you can do on there. Since we have the GoogleSuite and can use Google Surveys, it's a much better alternative, I can do so much more with it compared to SurveyMonkey.

Key Insights

Do you think Google Surveys delivers good value for the price?

Not sure

Are you happy with Google Surveys's feature set?

Yes

Did Google Surveys live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Surveys go as expected?

I wasn't involved with the implementation phase

Would you buy Google Surveys again?

Yes

Other Software Used

Google Sheets

Usability

For someone already familiar with creating surveys, it's really great to use. It's very easy and is so versatile, you can do a lot with it. I would say even for someone who hasn't created surveys before, it's not hard to learn, it's very intuitive and you can create a simple survey very easily.

Likelihood to Recommend

It's great for gathering information. I have used it for gathering questions for our President's meeting. After all submissions are in, you can clearly see the questions in separate rows on a spreadsheet. Makes it very easy to see and differentiate between questions. Also when we were getting some responses that we're getting too wordy (rants), we were able to fix that problem by introducing a word limit to our survey. This way people were forced to get their questions across within our word limit and we had less ranting our responses.

Intuitive and Versatile

Overall Satisfaction with Google Surveys