Great Support & Implementation tool.
October 02, 2015

Great Support & Implementation tool.

Erik Ziemer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

7.2.0 Build 2759

Modules Used

  • GoToMeeting & GoToWebinar

Overall Satisfaction with GoToMeeting

GoToMeeting is being used by our support team to assist our clients with any problems they may come across problems while using our software. We also use GoToWebinar to give live demos of our software.
  • Email invitations are a big plus
  • Low resource usage
  • Simplicity for the users and client end.
  • Security
  • Speed of transferring files
  • Ability to reboot and log back in
  • Limited amount of users to be allowed to join webinars.
  • Faster Lead Conversion.
  • Better customer service.
Cost is more when you use GoToMeeting compared to ScreenConnect but with that you do gain easier setup and a few more features. The integration of both are very easy to use and the customization of both are equivalent as well.
Is security a major factor?
Do you plan on using this for support or transferring files?

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
10
Low bandwidth requirements
9
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Live chat
10
Audience polling
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10