GoToMeeting is a great tool for small businesses
October 05, 2015

GoToMeeting is a great tool for small businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

GoToMeeting Version 7.2.3

Modules Used

  • Voice and video conferencing with screen sharing

Overall Satisfaction with GoToMeeting

Our entire organization (marketing consulting and advertising) uses GoToMeeting for conferencing needs across all of our client accounts. We often use it when we can not be face to face and use the screen sharing feature quite a bit.
  • Clear PC/Mac based conferencing.
  • Easy to navigate dashboard.
  • Screen sharing capability with ability to give participants presenter access.
  • The log on process is not always seamless, even after downloading locally which can cause problems and delays.
  • GoToMeeting does not allow for 1 account to be used by multiple users (no small business accounts available). If a call is in process and someone else opens a new conference, the in process call is cancelled/dropped without warning.
  • Increased employee efficiency - no worrying if it will work or not (once you get the call open that is).
  • Better customer service - makes working with clients at a distance much more manageable.
GoToMeeting is our preferred method of conferencing as Skype requires users to set up an account and FreeConferenceCall.com is less professional and does not offer screen sharing or video conferencing.
Very suited for business use, small or large. One account per employee is needed. Recurring calls/links can be distributed for weekly/monthly conferences.

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
5
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
4
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Live chat
9
Audience polling
Not Rated
User authentication
4
Participant roles & permissions
9
Confidential attendee list
Not Rated