Item: GoTo Meeting
Rating: 9
Author: Shane Fraser, MBA

Use Cases and Deployment Scope

We love using GoTo Meeting for our company as a way to communicate and meet with our clients. It is such a simple process to set up and easy to walk clients through no matter their level of technology use. We have tried many different programs and this is one of our favorites to use.

Pros and Cons

Video.
Chat.
Reminders.

Use on a mobile phone.
Website layout.
Affordability for small businesses.

Return on Investment

Reliable platform.
Easy way to access clients.
Share information with attendees.

Alternatives Considered

Zoom

So everyone has heard of Zoom and that seems to be number 1 in class. We love using Zoom because others know about it and have an account. GoTo Meeting is not as well known and we have some clients that are hesitant to use it. After we explain the platform and the benefits they are more willing to use it.

Key Insights

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

Other Software Used

Zoom, Facebook Business Manager, Google Ad Manager

Likelihood to Recommend

This is a top-performing platform which we love because of the reliability they offer. They have a wonderful way to work with customer service and a help team. One of the challenges is that they are not considered the top choice out of their compared to the competition. They should be considered one of the top platforms, but have room for improvement on getting the word out about their services.

GoTo Meeting is the GoTo platform for our company!

Overall Satisfaction with GoTo Meeting