Item: Gusto
Rating: 9
Author: Ian Hansen

Overall Satisfaction with Gusto

Use Cases and Deployment Scope

We began using Gusto quite recently, and were pleased to find that they had done a lot of the forward thinking required to help team members join a company, have the necessary forms and payroll tie-ins taken care of, and track time off requests. Our company is using it for all of our team members and it has helped us bring the HR functions into one.

Pros and Cons

Pros

Good personable support
Developers help with custom forms by creating them when submitted
Time off request functionality is nice

Cons

There isn't an option to tie into an Office 365 shared leave request/vacation calendar
It would be nice if there were more pre-configured templates available for certain forms
Tie-ins to accounting systems such as QuickBooks or Xero could be expanded

Return on Investment

Time saved with new team member onboards
Administrative overhead time saved dealing with time off requests
Much more cost effective than larger solutions like ADT

Alternatives Considered

ADP Streamline Payroll and Intuit Payroll

More cost effective than ADP and comparable with Intuit Payroll. Integration with Intuit is OK and for an accounting package like Xero, it's necessary to have Gusto because it doesn't have one built in or available from the same producer like Quickbooks does. Web-based interface is secure-able with two-factor authentication and user interface is good.

Likelihood to Recommend

If you're looking to keep all of your HR-related documents and time-tracking in one place, then Gusto could be a good fit for you. The user interface is friendly enough and their support is good, as well as decent documentation on how to set things up. Smaller organizations can benefit from Gusto and the cost is pretty good, although for larger more complex organizations, I'm not sure how Gusto would fit.

Gusto Feature Ratings

Comments

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Gusto, a Good Cloud-based HR Alternative