Gusto, a Good Cloud-based HR Alternative
Updated April 16, 2021

Gusto, a Good Cloud-based HR Alternative

Ian Hansen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We began using Gusto quite recently, and were pleased to find that they had done a lot of the forward thinking required to help team members join a company, have the necessary forms and payroll tie-ins taken care of, and track time off requests. Our company is using it for all of our team members and it has helped us bring the HR functions into one.
  • Good personable support
  • Developers help with custom forms by creating them when submitted
  • Time off request functionality is nice
  • There isn't an option to tie into an Office 365 shared leave request/vacation calendar
  • It would be nice if there were more pre-configured templates available for certain forms
  • Tie-ins to accounting systems such as QuickBooks or Xero could be expanded
  • Time saved with new team member onboards
  • Administrative overhead time saved dealing with time off requests
  • Much more cost effective than larger solutions like ADT
More cost effective than ADP and comparable with Intuit Payroll. Integration with Intuit is OK and for an accounting package like Xero, it's necessary to have Gusto because it doesn't have one built in or available from the same producer like Quickbooks does. Web-based interface is secure-able with two-factor authentication and user interface is good.
If you're looking to keep all of your HR-related documents and time-tracking in one place, then Gusto could be a good fit for you. The user interface is friendly enough and their support is good, as well as decent documentation on how to set things up. Smaller organizations can benefit from Gusto and the cost is pretty good, although for larger more complex organizations, I'm not sure how Gusto would fit.

Gusto Feature Ratings

Pay calculation
Support for external payroll vendors
Benefit plan administration
Direct deposit files
Salary revision and increment management
Reimbursement management