HubSpot CRM - the ultimate marketing colleague
May 15, 2022

HubSpot CRM - the ultimate marketing colleague

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot CRM daily to manage our contact database and email sends. We are sending emails to hundreds of contact through workflows that allow us to process and set contact properties to make sure contacts are in the right place with the right outreach. Our team has gained visibility to see email engagement, website engagement, and social engagement. Transparency has changed how we think about outreach and cadences.
  • Automated email sends through scheduled emails and work flows.
  • Contact creation and property updates.
  • Salesforce and HubSpot CRM integration
  • Pulling data out of the HubSpot CRM has some limits, I would love to pull contact activity feeds to analyze and compare.
  • Increased visibility for contact engagements for sales reps to follow.
  • Time savings with automated processes and cloning ability
  • Increased scheduled meeting rates
This is my first CRM.
HubSpot CRM allows marketing to put campaigns and strategies in place for a different group of contacts. After marketing strategies begin, Sales have more visibility into the success of the strategies with specific contact groups. Sales are able to collaborate with Marketing to inform changes to the process. Additionally, HubSpot CRM allows Marketing to create tasks for Sales in order to correctly proceed with the appropriate outreach.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is perfect for automated email follow-up for contact lists from events, third-party data sources, and nurture campaigns.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Case management
9
Call center management
9
Help desk management
10
Email marketing
10
Reporting
5
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
9
Social engagement
10
Marketing automation
10
Not Rated