5 star review!
May 22, 2022

5 star review!

Tiphannee Essick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Our team calls out to inquiring families and HubSpot CRM allows us to keep track of all of our families. It's an easy tool to track calls, personal details, and so much more! It has made everyone's job so much easier and we love all the great tools HubSpot CRM has to offer.

Pros

  • Data reporting
  • Task reminders
  • Organizing large amounts of information

Cons

  • I love everything about HubSpot CRM!
  • nothing negative!
Using HubSpot CRM is night and day compared to our old software. I enjoy getting to use HubSpot CRM every day! I feel more organized, less stressed, and more excited about my job because of Hubspot CRM!
My boss loves using HubSpot CRM to track new customers, see who is moving along to make a deal, and who we can engage in more to make a deal.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I talk to over 100 people a week and HubSpot CRM makes tracking those calls incredibly easy! I am able to write notes while on the phone and later assign tasks to follow up with these families. It is a very user-friendly service and I enjoy using it daily!

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Comments

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