Innovation!
Updated July 21, 2022

Innovation!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot in my current Company, It is actually a super effective tool to manage your client's data, conversation, transactions, etc. Actually a USER-FRIENDLY software for all marketing, inbound, outbound, and sales transactions for the user and the client. It provides all features that I usually need, and stores some information, that will totally get lost when using manual documentation. Also, this software provides seamless usage, accessibility, and data privacy for users. Also loved the feature where you can actually store unlimited contacts and data. Imagine a software of this kind all of the features included in just one platform will be time-saving for all users. Definitely an AWESOME TOOL!
  • Storing more contact in one company
  • identifying if the company/contact/emails already exist in the software
  • merging of contacts
  • the most thing I like most is you can actually put snippets to save time in typing details or questions
  • maybe the automatic merge pops out when an existing and new contact or details about to be inputted
  • it is actually cost saving, imagine having a software has all the to do task for you
  • time management- perform a task in one software than to have plenty software
  • increase productivity when it comes to calls for inbound and outbound
I haven't used any CRM software. So I don't have any idea, but based on my greatest knowledge and research, HubSpot has most of the features
for me, it is a great continuous way of the sales process, from marketing to sales due to the relevant transitioning of information and details. It will great impact on the company's growth in terms of time-saving
not applicable for me

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Synchronizing it with Google mail will be the best part of HubSpot, so you don't have to spend time searching emails to your Gmail and looking at your HubSpot at the same time.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
8
Forecasting
8
Pipeline visualization
8
Customizable reports
9
Custom fields
10
Custom objects
9
API for custom integration
8
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
7