Deals- Contacts- Activities: All in one place
Updated May 26, 2023

Deals- Contacts- Activities: All in one place

Karuthapandian Muthuraj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot for all our Inbound and Outbound Sales activities. We use HubSpot CRM, Marketing Hub, and Sales Hub. With all these in one module, we can track the activities and touchpoints of every lead. HubSpot Automation helps us Integrate form submissions, and email triggers, assigning them to sales, etc. HubSpot Campaigns play a vital role in our marketing strategy. Flexibility in creating and managing properties in HubSpot CRM helps us attribute the source of leads and helps us plan campaigns accordingly. Right now our Inbound and Outbound efforts are reported through HubSpot. Though the reporting part is not as extensive as other report builders, it is good enough for all the basic reporting and Monthly check-ins
  • Property Management
  • Lead Source Attribution
  • Database Management
  • All in one place- Marketing-Sales-Services
  • Better Integration
  • Reporting
  • Reports in Meeting Scheduler
  • Increades Process Adoption
  • Tracking Deal cycles
  • Managing all the Activities in one place
Maybe the Sales Hub and the Marketing Hub. Using this the source, touchpoints, activities, form submissions, and everything can be seen in a single place.
Earlier we used Pipedrive, so after switching to HubSpot, CRM Adoption is one of the main factors that impacted our teams

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I'm from a SaaS background. For SaaS companies starting out there or in the process of moving out to HubSpot CRM, HubSpot has one of the best UI and smooth experiences for all users.

HubSpot CRM Feature Ratings

Customer data management / contact management
7
Workflow management
9
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
5
Interaction tracking
6
Case management
8
Call center management
7
Help desk management
8
Lead management
10
Email marketing
10
Task management
6
Reporting
9
Forecasting
9
Pipeline visualization
7
Customizable reports
5
Custom fields
10
Custom objects
10
API for custom integration
8
Role-based user permissions
10
Single sign-on capability
10
Social data
6
Social engagement
8
Marketing automation
10
Compensation management
6
Mobile access
5