Overall Satisfaction with Human Interest
My company had struggled with another 401k provider for the past two years so when I took over this position, one of my first orders of business was to find a way to streamline their options into one place and Human Interest has done that for us. My employees are very pleased with the ease of use on the website and the smooth transition between companies.
- Website is easy to navigate through and understand
- The fees make sense and are not astronomical like some other companies
- Communicating with support is easy and you get to talk to a human versus an automated system like some other companies
- We had a few billing issues that we're still ironing out with support but hopefully nothing that can't be addressed easily.
- We as a company are paying substantially less in fees than we were at the other company we were with.
- I also like how it invites our employees at their one year mark to sign up and I don't have to remind myself to do that anymore.
- RUN Powered by ADP® and Wisely by ADP
Human Interest from a financial standpoint has saved us thousands of dollars in fees by making the switch over from ADP. We have seen a drastic change in how much we were spending on ala carte items at ADP that are included in our flat pricing with Human Interest which was a huge factor in us making the switch.
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes