IBM Cloud review by communicAVIA
October 20, 2020

IBM Cloud review by communicAVIA

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM Cloud Bare Metal Servers

We use it as development and testing platform. It turned out that the stability is top notch. We got 100% uptime during last 4 years, so we highly consider it as our production platform too. The platform is no longer supported since it has been discontinued and considered as legacy service, but we still use it by our own risk since the platform is really stable & reliable.
  • Reliable platform, never have any issue with the hardware.
  • Reliable infrastructure, 100% uptime during last 4 years in service.
  • The service price is higher than most competitors but it is worth considering its reliability.
  • Ability to switch OS/platform license to customer's own license without being re-deploy.
  • Procedure for easy hardware refresh (especially hard drive) to ease cloning content to new hard drive. We have a 6 years disk and we very concern about it.
  • Other than that, everything is OK.
  • The reliability is the keyword. Never has any issue during 6 years in service.
  • Service pricing is quite higher then the average market price, there was a moment that we were in difficult financial situation and almost couldn't pay the service.
  • After all, the IBM reliability is the main factor that we're still in the business until today.
We're making an AFTM/ACDM (Air Traffic Flow Management/Airport Collaborative Decision Making) system based on IoT and real data processing. We process aircraft data in milliseconds resolution, that about 500 aircraft per second with up to 50 parameters per aircraft. The Bare Metal we use is the benchmark how far our system can be pushed to process air traffic in a real-time. It became the minimum specs for our system.
Frankly, IBM is the fastest we've experienced. Competitors may take days to setup, only IBM can do it within minutes. Our setup is just simple so it can be done within minutes, not hours. We believe that even in our complex scenario, IBM can do in in less than an hour.
When we chose IBM (previously Softlayer), our requirements were simple: a provider that supports platform OS we need, reliable network, geographical presence and price. Based on our research back then, we opted for Softlayer (now IBM). Why did we choose bare metal instead of virtual? Because we have non-standard OS we need to run with custom configuration, so we need to run it on our own hypervisor. That's why we choose bare metal since we have the flexibility to customize the VM.
VMware as the hypervisor, all others are open source products. We use all Debian for our VM.
The reliability is the keyword. We've recommended this to many partners & customers. Some of them have tried it and like it, they are really pleased with it. Some have tried the service, but discontinue for various reason, but at the end they came back to IBM again since no competitor in the market can offer the same reliability as IBM does.

IBM Cloud Bare Metal Servers Feature Ratings

Service-level Agreement (SLA) uptime
10
Dynamic scaling
Not Rated
Elastic load balancing
Not Rated
Pre-configured templates
Not Rated
Monitoring tools
10
Pre-defined machine images
10
Operating system support
10
Security controls
Not Rated