My experience with IBM Cloud File Storage for business
September 27, 2021

My experience with IBM Cloud File Storage for business

usha G | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud File Storage

We are using virtual desktops for client support and we use IBM Cloud File Storage in almost all the processes of storing disk images, user data, backups, etc.
  • Easy to configure and access
  • Secure and stable storage
  • High speed and demand LUNs
  • Sometimes customer service is helpless [from my experience].
  • [I feel] the interface to manage the NFS share is not user-friendly.
  • We are using IBM Cloud File Storage as a central file storage.
  • Quick interface to allow more servers to share the file storage.
  • Simple file system sharing.
  • Easy to migrate.
  • Migration of data is a bit tough.
  • Difficult to manage access for uploaded files.
  • Amazon Elastic File System (EFS)
Yes, we are heavily using the AWS Cloud platform and they have a managed NFS service called Elastic File System (EFS). With our HA architecture, it works really well for us.

Do you think IBM Cloud File Storage delivers good value for the price?

Yes

Are you happy with IBM Cloud File Storage's feature set?

Yes

Did IBM Cloud File Storage live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud File Storage go as expected?

Yes

Would you buy IBM Cloud File Storage again?

Yes

[IBM Cloud File Storage] has allowed us to deploy more users at this stage. It is useful to store our main images and user data in a secure way. It has also increased our flexibility, etc. We have multiple servers across multiple availability regions, but IBM Cloud File Storage does not support mounting it across multiple availability zones. Therefore, [IBM Cloud File Storage] is not helpful in this scenario.

IBM Cloud File Storage Feature Ratings

Service-level Agreement (SLA) uptime
9
Dynamic scaling
9
Elastic load balancing
8
Pre-configured templates
9
Monitoring tools
8
Pre-defined machine images
9
Operating system support
9
Security controls
9
Automation
9