Automation made easy
August 13, 2021

Automation made easy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

I'm working as IT solution implementation consultant at various customer locations. The knowledge and information I gained about IBM Robotic Process Automation in the last one year definitely help[ed] me to submit future process on automation requirements. I recently participated in the IBM Build-A-Bot challenge program and it was a wonderful learning experience for me and my team. I'm looking forward to see such events from IBM in the near future as well.
  • Out-of-box IBM chat bot functionality is great. I was able to implement it with very minimal coding effort.
  • Out-of-box SMTP connectivity, email reader including attachment is also nice functionality that help to automate lot of support monitoring activities.
  • Out-of-box plugins for SQL server was also really nice and helped us to quickly configure our database connectivity.
  • I was challenged to implement IVR functionality with IBM RPA.
  • Helped to automate many of the manual repetitive tasks within our organization.

Do you think IBM Robotic Process Automation delivers good value for the price?


Are you happy with IBM Robotic Process Automation's feature set?


Did IBM Robotic Process Automation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Robotic Process Automation go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Robotic Process Automation again?


Well suitable to automate lot of organizational tasks that are repetitive in nature.

IBM Robotic Process Automation Support

I had issues with the software installation and reached out to the support team for help. However, I didn't receive timely help as I expected.

Using IBM Robotic Process Automation

Good experience using the product