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IBM Security Verify Review
Updated February 06, 2024

IBM Security Verify Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

IBM Security Access Manager (ISAM), legacy product

Overall Satisfaction with IBM Security Verify

We use the tool to implement EAI, SAML, OAuth, and OIDC solutions for the applications across the organization. We mainly use it for authorization and token-based solutions for applications passing via SAML. It addresses almost all the security issues and they keep releasing fix packs for any security or solutions concerns we raise.
  • The seamless integration/interaction with multiple tools based on the organization's requirements
  • The availability of multiple authentication or authorization solutions within the tool
  • Seamless single sign-on across business partners
  • Multi-factor authentication is the key to this tool
  • Out-of-the-box functionalities
  • Customizing the solutions based on the requirement
  • The configuration file is quite complex. It's sometimes hard to understand what's for what. I wish there were a simpler UI since we have a junction setup and all
  • Security
  • Reliable
  • Stability
I have been using product since many years and we can trust the product for its high availability.. even for the complicated issues we had very minimal outage. And the support we receive from the teams across has high knowledge on the product and fixes were shared quickly which always made sure the impact was very less.
No, while we have many out of box solutions never once I felt that the configuration was limited. The documentation and the we have most reliable solutions available across the IBM sites, which almost all the times helped with issues and it's not at all limited and Infact makes the job easy for us.

Do you think IBM Security Verify delivers good value for the price?

Yes

Are you happy with IBM Security Verify's feature set?

Yes

Did IBM Security Verify live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Security Verify go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Security Verify again?

Yes

The perfect tool for authentication and authorization solutions. It supports MFA, OTP, OIDC, OAuth, and SAML solutions. Integration with third-party applications can be achieved. It has a high level of security. The stability of the tool is amazing. The UI is user-friendly to set up the solutions. They already have predefined functions and methods that can be made use of to achieve the desired result. The configuration file setup is somewhat difficult.

IBM Security Verify Feature Ratings

Identity Management
9.3
ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
9
Account Provisioning and De-provisioning
9
ID Management Workflow Automation
9
ID Risk Management
8

IBM Security Verify Support

I have reached out multiple times for support on the issues we had. The team has extensive knowledge and is very helpful. They act quickly based on priority and try to provide solutions as quickly as possible. For complex issues, they try to find a solution by trying it in their labs.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, the support we receive is quick in all the cases we report and it does not have limitations. The teams involved always makes sure the case the resolved and they follow up for the responses.
If the initial support team isn't able to fix somethings, they make sure to send it to next level and schledule calls with us to make sure the satisfactory solution is provided
We once had an issue with one of the productions boxes replication was out of sync and had very huge impact. When the team was involved to support us, they joined the calls of straight 6 hrs. They made sure to provide the temporary solution to mitigate the outage as a initial fix and made sure the issue was fixed permanently.

Using IBM Security Verify

We have implemented extensive solutions across all the applications using the tool.