Good value and great quality
July 19, 2023

Good value and great quality

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

We use it for phishing training and security training. I have used competitors before I got here and so far I like this product the best. Better support, better setup, easier to use, and better quality phishing campaigns. It helps us train our end users for phishing and security related events to lower our risk on a security breach. We have a representative setup a call cadence with us so they can hop on a call, answer questions, and check our configuration.
  • quality phishing campaigns
  • quality training videos
  • great support
  • instructions for different email filter whitelisting is lacking details
  • ease of use
  • training videos
  • easy to setup phishing campaigns
  • lowers security risk
  • trains users to become more security conscious
  • helps us get better rates on cyber insurance (or even get covered at all)
Knowbe4's product is good, but its harder to use and the quality of the phishing simulations are not as good quality in my opinion. And the pricing model is difficult. To get the basic stuff we needed we had to buy stuff we didnt and navigate an overly complicated pricing model.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

Its well suited for all organizations in my opinion. You dont' really understand how little training end users have on security training such as phishign emails until you implement this. We went from a 40% open rate to under 10%. Its not perfect but it definately lowers our risk.

Infosec IQ Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Not Rated
Phishing Simulations
10
Security Reporting
10
Role-based user permissions
10
Single sign-on capability
Not Rated