There are better options out there
August 08, 2014
There are better options out there
Score 2 out of 10
Vetted Review
Verified User
Software Version
InsideView for Sales
Overall Satisfaction with InsideView
We used InsideView for the sales and operations team. Sales used it to prospect and find the right contacts in an organization, ops used it to verify incoming leads and append data.
- Easy to use integration with our ERP/CRM (NetSuite)
- Easy to use reports
- Poor customer service. Switched our point of contact 3 times, could never get a response from our "customer success manager"
- Emails for contacts had a high bounce rate, we had less than 80% deliverability using email addresses from IV
- Only could export 2000 contacts at a time
- Often had companies main generic line instead of contact's direct numbers
- Poor ROI
- Poor Service
See previous responses