Overall Satisfaction with InsideView
InsideView is being used by sales teams within my organization to conduct research on our customers and potential customers. The news feed allows us to track specific companies or verticals that we are targeting, and allows our team to connect with these organizations more rapidly. Our sales teams have been utilizing this system for the last few months, and it has allowed us to hunt for new business and customers much more efficiently. InsideView has also allowed us to track industry trends more accurately.
- The sales and support teams at InsideView are top-notch. I have worked with them extensively to fix bugs and to expand my knowledge of InsideView.
- Information is accurate and up to date. InsideView also allows users to report incorrect information.
- InsideView goes out of their way to ensure that organizations using the system have the necessary training. They will also target power users to see where improvements can be made.
- The LinkedIn connection utilization is difficult and not easy to use.
- Watchlists within InsideView are limited. It would be nice to be able to create more in-depth watchlists to track customer news feeds.
- Using InsideView as an add-in for Microsoft Dynamics is clunky, and does not function as smoothly as InsideView does from its stand-alone website.
- InsideView has increased our ability to contact customers accurately.
- We can qualify/disqualify potential customers much faster with InsideView.
- The targeted news feed allows us to track industry trends in real-time. This is priceless.