Insightful Insightly
December 14, 2016

Insightful Insightly

Vivian Jackson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Insightly

Insightly is being used by the whole organization. We use it to track clients, schedule follow ups for prospective clients, manage potential leads, track sales, send emails, sync calendars, add information to pipeline and file documents. Insightly helps with company inner office organizational issues. It allows all users to work within the same database which makes it easier to track the progress of your employees and clients.
  • Managing Contacts
  • Creating customization pipelines
  • Assisting with time management
  • Creating milestones
  • Linking emails to mailchimp and private emails
  • Navigation tools
I am still learning the system with Insightly. Insightly offers a University which can show you how to do basically everything the site offers. You just have to take the time to watch the video and apply the new knowledge to achieve your desired results.
Insightly offers a more user friendly platform at a fraction of the cost. Other CRMs usually cater to larger companies and their smaller packages are still geared towards large companies. Insightly looks out for the little guys.
Insightly is well suited for small businesses or departments that need to manage clients or customers with a reasonable amount of clients. If your company needs organization minus the expensive CRM software that offers extra bells and whistles as part of a package that you do not need (auto dialing, automated voicemail etc.)

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
7
Lead management
8
Email marketing
Not Rated
Task management
10
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
8
Customizable reports
Not Rated
Custom fields
7
API for custom integration
Not Rated
Single sign-on capability
10
Not Rated
Social engagement
Not Rated
Not Rated
Mobile access
Not Rated