Insightly is Great for Sales Leads
February 20, 2017

Insightly is Great for Sales Leads

Monika Singletary | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

We use insightly for lead management in the membership/sales office. Insightly is linked to our website, so when someone fills out a membership inquiry on our site, their information is loaded directly into Insightly for me to attach an activity set and then I can follow up. I also like how easy it is for me to reassign leads to my team for follow-up.
  • Lead Management - easy to manage and follow-up on prospective sales clients.
  • Team delegation - me and my team can work on the same person for follow-up as needed. If one person misses a due date for a task, another can follow-up on their behalf.
  • Email sync - insightly easily syncs with my email for use of templates and conversations connected to each lead.
  • I wish Insightly had automation in their emails. I would like to set templates up to automatically go out at a set time.
  • It would be great if the Pipelines would automatically switch over to the next task in the pipeline versus me having to go in and do it manually.
  • Increased Sales
We have have increased our sales with Insightly. Following up on leads is crucial to our success, and although our previous system of Google Calendar and Excel was somewhat effective, it did not generate the results needed for what we defined as our level of success. Insightly has helped automate the process to where leads are not "falling through the cracks" and people are coming into our facility to join.
I find insightly is great for lead management. Any time someone contacts me regarding membership or interest in our facility, whether it be via email or a phone call, I add them into Insightly. Once they come in for a tour of our facility, I move over to Daxko. The transition process is manual, which is fine, but it would be nice if the two systems would "play together" to make this transition seamless.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
9
Lead management
10
Email marketing
8
Pipeline visualization
7
Custom fields
7
Single sign-on capability
10
Social engagement
10
Mobile access
10