Looking for a CRM? Grow with Insightly
December 14, 2017

Looking for a CRM? Grow with Insightly

Patrick LeClaire | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

Our company mentor recommended a CRM that would bring some organization to our chaotic workflows and communications. We were not familiar with CRMs and approached it tentatively and cautiously. We started using it to track contacts. It progressed into tracking email communications and files. Now we are at the point that our group has decided using the "projects" option. We believe it is going to save us time and streamline our future process. I have started to take a deeper dive into the capabilities of Insightly and understand better how Insightly will become one of our main office tools. We anticipate we will upgrade our team to a paid model.
  • I like that we can receive an email and save it to our Insightly contact with a click of a button.
  • Insightly places the email in a file and takes the attachment and places it in another file so it is easy to find.
  • So far little to point to for improvement.
Goal to bring order to process and workflow. This is being realized a little bit more each time we are faced with a need to improve our processes to get more work completed with the limited resources we have available.
Haven't compared to much at all even. Recommended by a trusted mentor who has our interests in mind.
Funny as it may sound, everyone should have Insightly. It would serve the needs of a busy family. Scheduling and contact info would be totally useful for family. I also think Insightly should be used by most any business that has to keep track of workflows and contacts.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Lead management
10
Email marketing
10
Task management
10
Reporting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
9
API for custom integration
10
Single sign-on capability
10
Marketing automation
10
Mobile access
10