Maybe their POE works, but in my experience, their other models do not...
October 06, 2023
Maybe their POE works, but in my experience, their other models do not...
Score 1 out of 10
Vetted Review
Verified User
Software Version
5 to 149 employees
Overall Satisfaction with Insperity Workforce Optimization
We were promised an HR team, and we received a few phone numbers for team members who were nearly impossible to reach...
Our biggest complaint though is that, in my opinion, the user interface is very outdated and extremely difficult to use.
To be fair, we were not using the POE model that they offer but were using the self guided option.
In my opinion, the ease of use offered by basic industry names like Gusto and OnPay far outweighs any benefits you receive from using Insperity Workforce Optimization.
Our biggest complaint though is that, in my opinion, the user interface is very outdated and extremely difficult to use.
To be fair, we were not using the POE model that they offer but were using the self guided option.
In my opinion, the ease of use offered by basic industry names like Gusto and OnPay far outweighs any benefits you receive from using Insperity Workforce Optimization.
- Onboarding Processes
- In my opinion, user Interface is terrible
- In my experience, HR "Team" very rarely answers the phone numbers that you are given
- I think it is very expensive for what is offered
- Payroll
- Made the Payroll process more difficult than cheaper options
Do you think Insperity delivers good value for the price?
No
Are you happy with Insperity's feature set?
No
Did Insperity live up to sales and marketing promises?
No
Did implementation of Insperity go as expected?
Yes
Would you buy Insperity again?
No