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How I learned to stop worrying and love jamf
October 03, 2018

How I learned to stop worrying and love jamf

Rafe Moody | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

In our environment, Jamf is being used to manage our entire enterprise Mac infrastructure. Jamf handles all our deployments, manages existing computers and, provides remote assistance for Macs in our fleet. Jamf provides a great platform upon which we can offer our customers truly excellent service and the self-service app empowers them to take the initiative and help resolve some of their own IT issues.
  • Jamf provides an excellent platform for provisioning. We no longer have to image our machines, we can just layer in applications and settings as needed.
  • The Jamf agent far exceeds the capabilities of other MDMs. With it, we can run scripts remotely and provide advanced solutions to problems.
  • Jamf is wonderful for helping avoid fragmentation of versions among our software catalog. The Patch Management aspect allows us to make sure all our customers are always up to date on their software.
  • One aspect I would like to see improved is the frequency with which they implement feature requests submitted by the community.
  • The ROI which Jamf has provided is incredible. It allows us to manage our entire enterprise with just a small group of admins and technicians.
Jamf is great for managing provisioning and managing Macs in the enterprise. I haven't found a solution which provides as much functionality, zero day support for Apple products or ease of use for managing Macs.

Jamf is great for pushing software and settings to our customers and allows me to both push needed updates and to allow the customer to chose when they will install software and updates, through self-service.