Item: Jamf Pro
Rating: 10
Author: Salim Ukani

Use Cases and Deployment Scope

We use Jamf Pro to remotely manage and maintain devices for all users. There is a very good workflow for Zero Touch onboarding, All departments and users are enrolled through Jamf Pro and managed remotely. In this modern ways of working where users are working from home Jamf Pro comes as a life saver for Mac admins, We use Jamf Pro for application deployment, Patch Management, Configuration profiles, Printer Installation, Identity Management along with Jamf Connect, macOS minor updates and major upgrades and last but not the least Jamf Pro help us in simplifying IT processes and deployment with variety of automation which it brings in and ease of use for end user with respect to Jamf Self Service and a great end user experience.

Pros and Cons

Zero Touch Enrolments
Application Deployment and Updates
macOS Updates and Upgrades
Zero Day Support for all new releases
Always aligned with Apple RoadMaps

Patch Management is better now but something where Jamf can improve and I see it in their roadmaps which is coming in near future.

Most Important Features

Zero Touch Enrolments
Dynamic Application Deployments in form of Smart group criteria
End Users Self Help capabilities in form of Jamf Self Service
macOS minor updates and major upgrades
Configurations Profiles - when you know it how powerful they are and how they ease your life, you will love them.
Restricted Software to restrict installation of unwanted applications

Return on Investment

End User experience is key for us and Jamf Pro helps us get the best ever end users experience as we provide self help capabilities for our end users in Jamf Self Service.
Jamf Pro has a great workflow for enrolling a new device which in turn gives great user experience at day 1 to our employee
For macadmin, Jamf Pro has made us much more efficient in our day to day Business

Key Insights

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Other Software Used

Jamf Connect

Likelihood to Recommend

Jamf Pro is well suited for all organisation managing Apple devices with its granular controls for deployments be it a policy to deploy an application, script, notification, etc or configurations, Jamf Pro always comes with a simplified way of doing things making sure end user experience is at top notch. Not to forgot the biggest macadmin community is with Jamf Pro in form of Jamf nation and end user self help capability in form of Jamf Self Service.

Jamf Pro - A Must for Mac Admins

Overall Satisfaction with Jamf Pro