Item: Jotform
Rating: 8
Author: Stephen Steinberg

Overall Satisfaction with JotForm

Use Cases and Deployment Scope

We use Jotform for contact forms, lead generation forms, landing pages and so on. It's an easy way to duplicate commonly used forms and create new ones, sending them live, organizing answers and submissions as opposed to coding something up ourselves that we'd have to write, fix, debug and maintain.

Pros and Cons

Pros

Jotform makes it very easy to create forms that you'd otherwise have to code yourself.
It does a great job of organizing the answers.
It does a great job of integrating easily with other software (CRM, email, etc).

Cons

I hope the continue to expand their integration options, especially with email marketing providers.
I wish it was a bit easier to design all aspects of the form.
I hope the continue to make the scripts speedy and lightweight so it doesn't slow down a website.

Return on Investment

Easy and agile form creation and edits make landing pages more efficient.
Saves on website development time and cost.
Makes our other software subscriptions more cost-effective by working seamlessly with them.

Alternatives Considered

Wufoo and Zoho Forms

Jotform worked better with the specific pieces of software we already use and can natively integrate with them, making it quick and easy to share and store data we collect. The pricing plan also worked well with our specific use cases and seems like it would scale efficiently as far as price and functionality.

Other Software Used

Wufoo, Typeform, Zoho Forms

Research Use Case

Customer Surveys
Research Studies

Likelihood to Recommend

A lot of the forms have the same basic functionality - a suite of software they natively integrate with, freemium and various pricing plans, ways to track submissions and functionality on how you can design the form to fit your brand. In my opinion, using Jotform versus one of their competitors just comes down to which pricing model works for you and which other platforms do you need it to integrate with.

Jotform Feature Ratings

Comments

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Elton Cris
commented 4 years ago
Thanks for your review and for your positive score. We really appreciate it. 1. We keep on releasing integrations based on our user's request. You can find here all the available emailing apps integrations we have https://www.jotform.com/apps/category/emailing. If you can't find the app you need, you can try it on Zapier, Integromat, MS Power Automate, IFTTT so you can integrate JotForm with hundreds of apps available on these services. You can also open a feature request in our Support System through our contact form here https://www.jotform.com/contact/. 2. Designing all the aspects of the form is easy through our Advanced Designer. Here are video tutorials https://www.jotform.com/help/300-form-designer-tutorial:-let-s-create-fantastic-forms!. 3. Embedding JotForm into your website shouldn't degrade your website's speed or performance. If you have problems with this, please contact us at https://www.jotform.com/contact/ so we can help. Best Regards!

JotForm Review