Very helpful with business.
February 01, 2022

Very helpful with business.

Edyta Strzadala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We are using Jotform for many different purposes. Firstly, to get new clients started before their first visit. Jotform helps us to get basic info and find out what needs and expectations they have. Secondly, we use agreement forms. Both forms are extremely helpful, saving time to check-in before the customer arrives and it helps limit paper file storage. The best option I could ever invest in. I recommend Jotform to everyone.

Pros

  • Less paperwork
  • Quicker check ins
  • Know how many guests are interested in your business
  • You can meet your guest before seeing them in person

Cons

  • Zooming on pictures will be helpful
  • Better notification when form received
  • Phone customer service
  • Helps to generate more clients
Haven't used any.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

It's very helpful.
It needs to be improved, it would be easier if there was an option to call.
When someone is interested in my services it's very easy to text it to them to fill out. I can meet them before scheduling an appointment and get basic info. I wish there would be an option for picture zooming so I don't have to take screenshots to zoom in, however, that's the only point I don't like.

Jotform Feature Ratings

Comments

  • Elton Cris | TrustRadius Reviewer
    Elton Cris
    commented 4 years ago
    Thanks a million for your awesome review Edyta. We really appreciate it. For your suggestions and concerns, please send them to us in our Support System with more details via our Support Contact Form here https://www.jotform.com/contact/ so we can further assist you. Right now, we don’t provide phone support, but we'd be happy to help you through our Support System where we can provide you with text instructions and visual guides. We believe we provide better support through our support channel because we're able to take time to diagnose the problem and check in with our backend team – all without putting you on hold. Have a good one! ~Jotform Support

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