Jotform Apps Salesforce integration

We implemented for a customer to use as an intake form and integrated to Salesforce. It was relatively reliable, however there are better integration options. Jotform Apps is a simple integration, when most of our customers require more complicated integrations (multiple objects, automations, conditions etc). Upon creation we may want multiple records created, where as Jotform Apps works best as a lead intake, in my opinion. The use case our customer was solving for was program enrolment (program intake). It is a easy integration to the contact object, however when additional custom objects are needed, it is a bit limiting compared to to other form tools where multiple objects can be created/updated/deleted in on submit action. The ROI initially would have been great for our customers, however when they need a more complex form tool, the configuration and implementation time is increased if they out grow the tool.