KnowBe4 PhishER makes phishing email remediation a breeze
August 04, 2023

KnowBe4 PhishER makes phishing email remediation a breeze

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

We primarily use KnowBe4 PhishER to perform remediation and forensics on phishing emails in our organization. KnowBe4 PhishER gives us the ability to easily analyze emails, headers, and also strip the malicious content from emails as well as remove similar emails from our entire org's email servers. Automated remediation is our biggest use case.
  • Email forensics
  • Automated remediation
  • Converting real phishing emails into test emails
  • Navigation and UI can be a little clunky to use
  • Better training on usage
  • Save time in remediation
  • Save time in investigation/analysis
KnowBe4 PhishER's machine learning models are fairly accurate in identifying spam vs. threats. This helps save time in the analysis of emails, especially if there is a backlog of emails to go through. A majority of emails we receive are spam, so it has saved us time to have to investigate threats.
We've implemented all of these, PhishML, PhishRIP, PhisFlip, except the blocklist in our org. The blocklist is not supported on Google Workspace I believe.
Using these has saved us time in having to analyze and also keep up with the latest phishing tactics/emails that threat actors are using to educate our users. Out of these features, PhishML is the most used in our org.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

I think KnowBe4 PhishER is good for smaller teams that want an easy way to analyze and remediate phishing emails in an organization. It is plenty capable and the machine learning is mostly accurate. There is no active scanning of emails since users need to report these emails, so it will not replace an email protection service. But it is nice to be able to flip real phishing emails and be able to use them as phishing test emails.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Integration with Other Security Systems
6
Centralized Dashboard
9
Machine Learning to Prevent Incidents
9
Live Response for Rapid Remediation
9