Item: KnowBe4 Security Awareness Training
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Our organization is using KnowBe4 Security Awareness Training to get our users familiar with emails that can try to steal company info, install viruses or phish info from users. We know that firewalls block a lot of these but many get through and we want them to be prepared to deal with it.

Pros and Cons

Great video training for users.
Lots of topics and tips.
Easy to use system.

More clarity for end users who login for the first time.
Easier password resets for users.
More topics.

Return on Investment

Saving users time going through email.
Saving us all time fixing problems after a phishing scam.
Saving money.

Support Rating

They have been quite fast at getting back to us when we have problems. They are also very versed in their product and what issues users are commonly having. Our only suggestion is making it easier to put in a support request or even a way users can do this without contacting their own IT dept.

Key Insights

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Likelihood to Recommend

I would likely suggest KnowBe4 security training for colleagues who are looking for an easy to use product for end user training. There's lots of schemes out there these days and many users are not prepared so this tool would be useful for many companies. Most people can benefit from this training.

Useful and easy to use, what more could you want

Overall Satisfaction with KnowBe4 Security Awareness Training