KnowBe4, simple but effective.
November 02, 2021

KnowBe4, simple but effective.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We recently started using the KnowBe4 [Security Awareness Training] to test and train our users on their security awareness level. With roughly 1500 users across multiple departments, it's quite important that they all have a basic understanding of cybersecurity and understand the importance and impact it has on any organization, and they know their role in this area. So far we've only set up an initial phishing campaign, which was very effective at showing exactly how much work there is to be done; And an initial training campaign which is already showing results. We're planning to keep training and testing our users on a regular base and the KnowBe4 [Security Awareness Training] is definitely giving us the tools to do just that.
  • A large selection of content.
  • Very easy to use.
  • Integration with Active Directory.
  • A solid knowledge base.
  • Could have more translatable content.
  • Training with attachments and USB drives could be improved.
  • We got a clear overview on which users are the weak links.
  • One breach can cost us a lot more than the subscription cost of KnowBe4 [Security Awareness Training]. It's totally worth it.
We haven't evaluated other programs.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The content is ever-changing and regularly updated. It's great to have content that's up-to-date with the latest threats.
We've integrated the platform with Active Directory which makes it very simple to manage users. Setting up all the smart groups took a while but it's easy to maintain.
KnowBe4 [Security Awareness Training] shows us a Phish-Prone Score which shows us who are most vulnerable users are. Seeing this score change over time shows us how effective the training campaigns are.
The KnowBe4 [Security Awareness Training] guides you through all the necessary steps to set up phishing and training campaigns. Overall it does everything pretty well with the exception of tests with attachments and USB drives; although this might simply be because of our anti-virus software not being a fan of the test files.